These terms and conditions apply to all massage services provided by MassageSwiss.ch (“MassageSwiss”, “we”, “us”).
By contacting us, booking a massage, or using our website, you agree to these terms.
1. Services
MassageSwiss provides professional massage services, including spa-based treatments and mobile massage at home.
All services are intended for relaxation and well-being purposes only.
Our massages are not a substitute for medical treatment or professional healthcare.
2. Bookings
Bookings can be made via WhatsApp, phone, email, or the website contact form.
All bookings are subject to availability and confirmation.
We reserve the right to decline or cancel a booking at our discretion.
3. Client responsibility
Clients are responsible for providing accurate information when booking.
You must inform us in advance of any relevant health conditions, injuries, or sensitivities that may affect the massage.
MassageSwiss is not responsible for issues arising from undisclosed information.
4. Mobile massage at home
For mobile massage services, clients are responsible for providing a safe, clean, and suitable space for the massage.
MassageSwiss reserves the right to refuse or discontinue a session if the environment is unsafe or inappropriate.
5. Cancellations and changes
If you need to cancel or change a booking, please notify us as early as possible.
Late cancellations or no-shows may result in a cancellation fee.
Specific cancellation conditions will be communicated at the time of booking.
6. Conduct and respect
MassageSwiss maintains a strict policy of professional and respectful conduct.
Any inappropriate behaviour, requests, or actions will result in immediate termination of the session.
In such cases, full payment may still be required.
7. Pricing and payment
Prices are communicated clearly before confirmation of the booking.
MassageSwiss does not process online payments through the website.
Payment methods and timing will be agreed upon directly with the client.
8. Liability
MassageSwiss is not liable for any loss, injury, or damage resulting from massage services, except where required by applicable law.
Clients participate in massage sessions at their own responsibility.
9. Website use
The content on this website is provided for general information purposes only.
While we strive for accuracy, we do not guarantee that all information is complete or up to date.
10. Privacy
Personal data is handled in accordance with our privacy policy.
By using our website or services, you acknowledge that you have read and understood our privacy policy.
11. Changes to these terms
MassageSwiss reserves the right to update these terms and conditions at any time.
The latest version will always be available on this page.
12. Applicable law
These terms and conditions are governed by Swiss law.
Any disputes arising in connection with our services shall be subject to Swiss law.
13. Contact
For questions regarding these terms, please contact us at
contact@massageswiss.ch.